CuddleKeep User Agreement
Updated: October 18, 2026
Effective: October 18, 2026
Version: v1.5.0-local-birth-backup-2026-10-18
Version 1.5.0 processes care records, photos, voice and text drafts on your own devices without uploading them to the developer. Apple Watch recordings transfer to your paired iPhone and become formal records only after you confirm them on the phone. This is not developer cloud synchronization. There are no accounts, cloud backup, ads or third-party tracking. StoreKit purchases do not carry care data. You manage exported files and saved photos; feedback emails you choose to send are handled under Privacy Policy Section 3.8.
Welcome to “宝宝工作台” (“CuddleKeep”). This Agreement sets out the rights and obligations between you and the operator in connection with this App. For privacy matters, please also see the CuddleKeep Privacy Policy and the Rules for the Protection of Children’s Personal Information.
1. Contracting Entity and Contact Details
| Field | Details |
|---|---|
| Service provider / operator | 上海齿臻源医疗科技有限公司 (Shanghai Cizhenyuan Medical Technology Co., Ltd.; Unified Social Credit Code: 91310000MAEQ4X6B64) |
| Registered address / usual office address | No. 536 Laolu Road, Lin-gang Special Area of the China (Shanghai) Pilot Free Trade Zone, Pudong New Area, Shanghai, China |
| Customer service and agreement contact email | jensen_0312@qq.com |
| Official website | https://baby.cizhenyuan.com (the primary domain has completed ICP filing; this subdomain is live and uses HTTPS) |
| Website ICP filing | 沪ICP备2025156183号 (cizhenyuan.com) |
2. Who May Use the App
This App is intended for parents, guardians, and other adult caregivers who are at least 18 years old. It is not intended for use by children themselves.
Before entering a child’s information, you should confirm that you are the child’s parent or other guardian, or that you have obtained lawful authorization from the guardian. If you are not authorized to process the child’s information, please stop entering it.
3. Services Provided
The App provides the following features, all of which run entirely on your device:
- On-device Mandarin/English voice recognition, text organization, and individual draft review, editing, deletion, playback and saving;
- Apple Watch companion recording and offline queues, transferring to a paired iPhone for confirmation after reconnection; first use may require Apple-managed speech resources, and the watch does not independently save formal records;
- Light, dark or system appearance;
- Feedback email sent only after user confirmation;
- Baby profiles and switching among multiple babies;
- Recording and viewing feeding, sleep, elimination, care, complementary-food observations, health, milestones, and early-learning interactions;
- Growth curves and trend charts based on data you enter and built-in reference tables;
- Reference information for the Mainland China vaccination schedule and user-entered completion records (without generating calculated vaccine or well-child-care notifications);
- Local organization of menus, inventory, missing items, and shopping TXT files;
- Age-based themes, parent-child activities, and toy ideas, together with 51 offline reference articles that include sources and disclaimers;
- Monthly Moments (photos stored locally in the App): selected or captured photos are transcoded locally and displayed as originals, with monthly browsing. You may generate JPEG images for the selected week; long content is split across images and saved to Photos using add-only access. The App no longer generates cutouts, does not read or enumerate library photos, and does not share these images with third parties or upload them;
- Postpartum records and emotional-care reviews in the Mom module, which is off by default and appears only after you actively enable it;
- 12 offline soothing-audio files included in the installation package; playback does not use the network or download from a server;
- Export and import of data backups (JSON files that you keep yourself);
- Local generation and export of a well-child summary (an HTML file; see Section 3.6 of the CuddleKeep Privacy Policy for the included fields, and you decide who receives it).
This version does not provide: account registration or login, cloud backup, developer cloud synchronization, family sharing, online customer service, a proprietary developer payment server, subscriptions, or advertising. A one-time non-consumable purchase for full access is provided through Apple StoreKit.
Voice recognition and text organization can contain incorrect or incomplete times, amounts or record types. Review draft cards before saving. A draft is not a formal record or a medical judgment.
4. Content You Enter Belongs to You
- Everything you enter in the App, including photos, belongs to you and is stored on your device.
- The App does not automatically upload care content to us, and StoreKit does not receive it. Feedback you choose to email is handled under Privacy Policy Section 3.8.
- The App’s record-storage area and Monthly Moments photo directory are excluded from iCloud / Finder device backups. To move to another device, you must manually export, keep, and import a JSON backup; the JSON does not include photos, recordings or pending drafts.
- Correspondingly, we also cannot recover data that you lose. Please use “Export Backup” regularly.
5. Medical and Health Boundaries (Important)
This App is not a medical device, does not provide medical services, and cannot replace a doctor or other professional.
Specifically, the App:
- Does not diagnose: it does not determine whether a baby is ill, has a developmental abnormality, or has an allergy;
- Does not make conclusions: it does not assess your baby using determinations such as “normal / abnormal / meeting a standard / delayed”;
- Does not provide medication advice: it does not infer active ingredients, dosage, intervals, daily limits, or the next time medication should be taken; medication records are only text that you enter yourself;
- Does not determine whether an ingredient is suitable for your baby: the complementary-food feature only organizes the ingredient observations and reaction records that you actively enter;
- Does not treat vaccine reference dates as appointments or deadlines: actual vaccination, contraindications, catch-up vaccination, and appointments are subject to confirmation by the local disease-control authority and vaccination provider;
- Does not make developmental or knowledge-based conclusions: age-based content is not scored, does not determine delay, and does not generate an automatic plan; the 51 knowledge articles remain reference drafts without clinical sign-off and are not used for notifications, diagnosis, or scoring;
- The built-in reference values are static example tables, not achievement thresholds and not personalized advice.
In a small number of places, the App may display “seek medical care” under specified conditions (for example, high fever in a very young infant or white/clay-colored stool). This is a prompt to contact a professional promptly, not a medical conclusion, and it cannot replace professional judgment. Conversely, the absence of an App prompt does not mean that there is no problem—whenever something seems wrong, seek medical care directly.
6. Reasonable Use and Prohibited Conduct
You must not:
- Use the App to process personal information of another person, including another person’s child, when you are not authorized to do so;
- Reverse engineer, crack, or tamper with the App, or circumvent its technical restrictions;
- Use the App for any unlawful purpose.
7. Fees
The App is free to download. Full functionality is permanently unlocked through a one-time, non-consumable Apple StoreKit in-app purchase. This is not a subscription, and the App contains no advertising. The purchase button displays only the localized price returned by StoreKit for your App Store storefront; the final amount is the amount shown on Apple’s purchase confirmation sheet, and the App’s copy does not hard-code a store price. Purchases, purchase restoration, and refunds are handled under Apple’s rules. The developer has no proprietary payment server and does not access your payment-card number or other payment credentials. The purchase bridge returns only entitlement status, operation status, and the localized display price supplied by Apple. Transaction identifiers, JWS, and Apple ID do not enter the business Store, JSON backups, or developer logs, and care records, photos, and notes are not sent to the developer because of a purchase. Users who obtained the App through an earlier one-time paid download may continue to receive full access after StoreKit verifies the original App transaction, without purchasing again.
8. Disclaimers and Limitation of Liability
- The App is provided “as is.” We will use reasonable efforts to keep it functioning properly, but we do not promise that it will be entirely free of defects.
- You bear the risk of data loss: data exists only on your device. Device damage or loss, uninstalling the App, or system failures may make the data unrecoverable, and we have no copy. Please export backups regularly.
- We are not liable for consequences arising from health-related decisions you make on your own based on App content—see the boundaries in Section 5.
- To the extent permitted by law, our liability is limited to the price you actually paid through the App Store for the one-time permanent unlock;
if you did not purchase full access, the extent of liability is determined as permitted by law. This limitation does not apply where personal injury is caused by our intentional misconduct or gross negligence; liability will be borne in accordance with law.
9. Intellectual Property
The intellectual-property rights in the App’s software, interface design, icons, copy, and built-in reference content belong to the operator or its licensors. This does not include content that you enter (see Section 4).
10. Changes to This Agreement
If this Agreement changes, we will update its version number and date and provide notice in the App update notes. If a future version adds business-data network features such as cloud backup, we will separately obtain your consent before enabling them.
11. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the mainland of the People’s Republic of China. Any dispute should first be resolved through friendly consultation. If consultation fails, the dispute shall be submitted to a people’s court with jurisdiction in Pudong New Area, Shanghai.
12. Contact Us
See Section 1 for contact details.